However, the business tactics being employed during this transition feel shady to me and I can NOT imagine that I am the only one that feels this way. I understand that Intuit is a business and needs to make money, so I get why they want to transition to a recurring revenue business model for all customers (whether that's QuickBooks online or desktop subscription). I am happy to provide all of the details and documentation necessary. I would very much appreciate someone from Intuit QuickBooks helping to restore my 2020 license, so that I can continue using the product that I purchased. I am COMPLETELY unsatisfied as I have no documentation from Amazon or Intuit about the product that I purchased being a subscription OR that it would "stop working" in a little over 2 years. Paying Intuit more money is the only option I was told that my 2020 non-subscription license was converted to a 2022 subscription. Intuit ONLY offers subscription-based desktop now - as I said, I get that now, but that was not the case in 2020Ģ. The best I can tell from the multiple mixed messages I have gotten from support over the various times that I have called are:ġ. Eventually, that date came and now I am locked out. From that time until a few days ago, I continued to get prompted inside QuickBooks about a subscription that was going to expire because there was no billing information on file.
Quickbooks desktop 2021 no subscription upgrade#
Nonetheless, I found it curious so I called to find out what happened and confirm that what I had was a non-subscription version and that I would not be charged anything (or required to pay in the future unless I did want to upgrade or convert to a subscription). I didn't do anything to trigger that as I only open QuickBooks every ~ 2 weeks, and this came while I had not been in it for at least a week. In May of this year, I mysteriously received an email from Intuit thanking me for my order, with line items about subscription, data protect, support and data recovery.
I understand that Intuit QuickBooks desktop now REQUIRES a subscription for 2022, however that was absolutely not the case when I purchased the 2020 version. I believe this is supposed to be 3 years. I have been comfortable knowing that at some point, I will no longer have access to software updates and/or technical support. This was the 3rd version of QuickBooks desktop that I purchased over the years, none of which were subscription-based. I made sure that there was no subscription because I want to keep my costs down as I am a single person business with minimal requirements, generating invoices every so often.
Quickbooks desktop 2021 no subscription pro#
I purchased QuickBooks Desktop Pro Standard 2020 on Amazon in May 2020. I am posting my case here in hopes that maybe someone can help - I have had no success with phone support and only grown more and more frustrated.
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